Commuteur / How it works

How to use Commuteur

The app has four tabs. Here's what each one does, with the screens you'll see.

Start with setup
First time

Get set up

Takes about a minute.

Download

Coming to iPhone. Join the waitlist for the link.

Create an account

Use your email or Sign in with Apple, then turn on Face ID.

Allow location

Only while the app is open, to start trips from where you are.

Turn on alerts

Optional: transit alerts and a reminder before it's time to leave.

Commuteur Directions tab: Change starting point, Where to? search, and Wallet, History and Rent a Car buttons
Directions tab

Plan a trip

Every trip starts on the map.

Search

Type an address, station or place in Where to?

Start elsewhere

Tap Change starting point to plan from anywhere.

Compare

Transit, rideshare, Citi Bike, walking and rentals with time and price.

One-tap shortcuts

Wallet, History and Rent a Car sit right on the map.

Commuteur transit route to Madison Square Garden on the A and C trains, 26 minutes, with service alerts
During the trip

Ride with Commuteur

Pick an option and follow along.

See the whole route

Your lines, total time and the route on the map, start to finish.

Alerts on your lines

Delays and station changes from the MTA and NJ TRANSIT, right in the trip.

Live departures

The next trains with live times and direction, so you know which one to catch.

End and earn

End the journey to save it. Transit legs earn Green Points.

Commuteur event page for a game at Barclays Center with Get Transit Directions and Compare All Options
Events tab

Get to events

Games, concerts and shows near you.

Browse

Filter by sports, music, arts and theatre, or family.

Get there

Get Transit Directions for the best route.

See every way

Compare All Options for everything that gets you to the venue.

Get tickets

Buy tickets from the event page.

Commuteur Wallet tab with Commuteur Balance, Add Money, Monthly Spending and Recent Transactions
Wallet tab

Pay and earn

Balance, payments and rewards in one place.

Add money

Tap Add Money or use Quick Add. Payments go through Stripe.

Payment methods

Add or remove cards any time.

Track spending

See what you spend on getting around each month.

Green Points

30 points per transit leg. Redeem them for rewards.

Profile tab

Make it yours

Settings, history and your account.

Saved locations

Home, work and regular spots for one-tap trips.

Trip history

Every trip you've taken, with points earned.

Notifications

Pick your alerts and how early reminders arrive.

Delete account

Under Settings. Removes your account and data for good.

Screens from the Commuteur app. The sign-up and Profile screens are illustrations.

Still stuck?

Check the support page or email us and we'll help.